Terms & Conditions
Welcome to Velliora. These Terms & Conditions explain the basic rules for using our website and placing orders through our online store.
By using this website or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use the website or place an order.
About Velliora
Velliora is an online store focused on useful finds for everyday home life, including pet care, kitchen helpers, home storage, cleaning tools, cozy home details, and small space solutions.
Product Information
We aim to present product information, images, descriptions, and availability as clearly as possible. However, product colors, sizes, packaging, and details may vary slightly depending on the supplier, screen settings, or product updates.
Prices and Availability
Product prices and availability may change without prior notice. We reserve the right to update, change, or remove products from the website at any time.
Order Acceptance
After placing an order, you may receive an order confirmation by email. This does not always mean that the order has been fully accepted. We may cancel or refuse an order if there is an issue with stock, pricing, payment, shipping availability, fraud prevention, or incorrect order information.
Payment
Payments are processed through available third-party payment providers. Velliora does not store full payment card details on this website.
Shipping
Shipping times and availability may vary depending on the product, supplier location, delivery destination, and carrier conditions. Please read our Shipping Policy for more information about processing times, estimated delivery, tracking, and delays.
Returns and Refunds
Returns and refunds are handled according to our Returns & Refunds Policy. If there is an issue with your order, please contact us as soon as possible and include your order number and relevant details.
Customer Responsibilities
You are responsible for providing accurate order information, including your name, shipping address, email address, and payment details. Velliora is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
Website Use
You agree not to misuse this website, attempt unauthorized access, interfere with website security, copy content without permission, or use the website for unlawful purposes.
Intellectual Property
The content on this website, including text, layout, branding, and visual elements, belongs to Velliora or is used with appropriate rights where applicable. You may not copy, reproduce, or reuse website content without permission.
Third-Party Services
Our website may use third-party services such as payment providers, shipping partners, analytics tools, security tools, and ecommerce plugins. These services may have their own terms and privacy policies.
Limitation of Liability
Velliora is not responsible for delays, service interruptions, technical issues, carrier delays, customs delays, or events outside our reasonable control. Nothing in these Terms & Conditions is intended to limit consumer rights that cannot be excluded under applicable law.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
Contact
If you have questions about these Terms & Conditions, please contact us at:
velliora.shop@gmail.com