Contact Velliora
Have a question about an order, product, shipping, or returns? You can contact Velliora using the email below.
Support email:
velliora.shop@gmail.com
We aim to respond to customer messages within 24–48 hours on business days.
Before contacting us, please include your order number if your question is related to an existing order. This helps us review your request faster.
What to Include in Your Message
If your message is about an order, please include your order number, the email address used at checkout, and a short description of the issue.
For product questions, please mention the product name or product link so we can better understand what you are asking about.
For shipping or return questions, please include any details that may help us review your request faster.
We do our best to keep communication clear, simple, and helpful.
