Shipping Policy

At Velliora, we aim to make shipping clear and simple. We currently ship to customers in the United States only. Shipping times and availability may vary depending on the product, supplier location, and delivery address within the U.S.

Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed. During busy periods, processing may take a little longer.

Estimated Shipping Time

Estimated delivery times may vary by product, supplier location, and U.S. delivery address. Most orders are expected to arrive within 7–20 business days after processing, but delivery can sometimes take longer due to carrier delays, customs checks where applicable, holidays, or other circumstances outside our control.

Tracking Information

When tracking is available, you will receive a tracking number by email after your order has shipped. Please allow some time for tracking information to update after the carrier receives the package.

Shipping Address

Please make sure your shipping address is correct before placing an order. Velliora is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details.

Customs, Taxes, and Duties

Some products may ship from supplier warehouses outside the United States. In some cases, customs fees, taxes, import duties, or carrier-related charges may apply. These charges are the responsibility of the customer unless clearly stated otherwise at checkout.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us and include your order number. We will review the available tracking information and help you with the next steps.

Contact

If you have any questions about shipping, please contact us at:
velliora.shop@gmail.com