Returns & Refunds

We want you to be happy with your purchase. Please read our returns and refunds policy carefully.

Returns
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue.

Due to the nature of our products and international shipping, we do not accept returns for change of mind, incorrect size selection, or minor color variations caused by screen differences.

Refunds
Once your claim is approved, we will process a refund to your original payment method. Refunds are usually completed within 5–10 business days, depending on your payment provider.

Non-Returnable Items

• Gift cards
• Items marked as final sale
• Personalized or custom products

Contact Us
For any questions regarding returns or refunds, please contact us at:
support@velliora.shop